# OneDrive Personal

**Summary:** Connect OneDrive Personal to Unless so your AI customer agent can answer from those files too, kept current and published to a Help Center without extra work.

**In short:** Bring your OneDrive Personal files into Unless so your AI agent draws on your own knowledge, not just what's in your other tools.

**Published:** 2026-06-09

**Last updated:** 2026-08-10

## Context
OneDrive Personal is Microsoft's consumer cloud storage: one person's own documents and files, rather than a shared team drive. With Unless, that content flows into Living Knowledge, the engine that keeps your business knowledge current.

Those files become the grounding data your agent answers from, and a public Help Center builds itself on top of them automatically, SEO handled - even though the content started life as one person's personal drive.

This is where Living Knowledge differs from a built-in help center: it doesn't stop at one person's OneDrive, it combines and deduplicates that with everything else you connect - documents, tickets, websites - into one holistic, always-current Help Center, instead of a view limited to a single drive.

### Key benefits
- __Better data quality:__ Unless imports OneDrive Personal files exactly as saved, skipping the navigation and footer clutter a website crawl would otherwise drag in.
- __Always current:__ Edit a file in OneDrive Personal and Living Knowledge updates with it, so the agent never answers from an outdated version sitting in your drive.

### How does it work?
Unless pulls files from your OneDrive Personal account into Living Knowledge, grounding your AI customer agent's answers and feeding the public Help Center embedded in it.

## Install instructions
Once at the [Integrations tab](https://unless.com/en/dashboard/data-management/integrations/kb/one-drive-personal "Unless dashboard integrations") of your Unless dashboard, you can select "Configure" for the OneDrive Personal integration. This will open a popup where you can connect your OneDrive Personal account and set up the integration.