# Dropbox

**Summary:** Connect Dropbox to Unless so your AI customer agent answers from the files sitting in the drive your team already uses, kept current and published to a Help Center on autopilot.

**In short:** Feed your Dropbox files into Unless so your AI agent answers from a drive your team already keeps up to date.

**Published:** 2026-06-09

**Last updated:** 2026-08-10

## Context
Dropbox is a cloud storage service where teams keep documents and files.

It is usually the plainest source you connect: the shared drive a team already uses day to day. With Unless, whatever sits in it flows into Living Knowledge, the engine that keeps your business knowledge current, and comes out the other side as grounding data your agent answers from, with a public Help Center publishing itself alongside it, SEO covered.

### Key benefits
- __Better data quality:__ Unless ingests the files exactly as they sit in Dropbox, without the navigation and footer clutter a website crawl of the same content would add.
- __Always current:__ Move a file or edit one in Dropbox, and Living Knowledge reflects it, so the agent never answers from a version someone has already replaced.

### How does it work?
Unless pulls files straight out of Dropbox into Living Knowledge, where they ground your AI customer agent's answers and feed the public Help Center built into it.

## Install instructions
Once at the [Integrations tab](https://unless.com/en/dashboard/data-management/integrations/kb/dropbox "Unless dashboard integrations") of your Unless dashboard, you can select "Configure" for the Dropbox integration. This will open a popup where you can connect your Dropbox account and set up the integration.