# Azure Blob Storage

**Summary:** Connect Azure Blob Storage to Unless so your AI customer agent can ground answers in whatever your containers hold, kept current and published to a Help Center on autopilot.

**In short:** Point Unless at your Azure Blob Storage containers, and your AI agent starts answering from files your own systems already produced.

**Published:** 2026-06-09

**Last updated:** 2026-08-10

## Context
Azure Blob Storage is Microsoft's object storage service for large amounts of unstructured data.

Most of what lands in a container was never written for a person to read first - exports, backups, generated reports, application output. Connect it, and Unless pulls those blobs into Living Knowledge, the engine that keeps your business knowledge current, then turns them into grounding data your agent answers from and a public Help Center that publishes itself, SEO covered.

That is where Living Knowledge earns its keep on something like a container: a blob was never built for anyone to browse, let alone search, until it is combined with the documents, tickets, and websites you also connect into one holistic, always-current Help Center.

### Key benefits
- __Better data quality:__ Unless reads the blobs directly out of the container, so the agent works from the file itself instead of whatever navigation and footer clutter a website crawl of the same content would add.
- __Always current:__ Add a new blob to the container, or overwrite an existing one, and Living Knowledge picks it up, so the agent is never grounded in an export that's already outdated.

### How does it work?
Unless reads blobs straight out of your Azure containers into Living Knowledge, which becomes the grounding data behind your AI customer agent and feeds the public Help Center built into it.

## Install instructions
Once at the [Integrations tab](https://unless.com/en/dashboard/data-management/integrations/kb/azure-blob-storage "Unless dashboard integrations") of your Unless dashboard, you can select "Configure" for the Azure Blob Storage integration. This will open a popup where you can connect your Azure Blob Storage account and set up the integration.