# Teamleader Focus

**Summary:** Teamleader Focus feeds your Unless AI customer agent with deal, project, and invoice data, giving it the complete picture across the entire customer journey.

**In short:** Connect Teamleader Focus so your Unless AI agent already knows the deal, the project, and the invoice behind it.

**Published:** 2026-06-09

**Last updated:** 2026-08-10

## Context
Teamleader Focus is a Belgian SMB platform that combines CRM, invoicing, and project management. With Unless, that CRM, invoicing, and project data feeds Living Context, the engine that connects your AI customer agent to your business systems.

With that link in place, your agent already knows the deal stage, the project it's tied to, and the invoice history behind it before a conversation starts - across acquisition, retention, expansion, and support.

When a prospect shows buying intent or an existing customer asks about a project, Unless routes that signal into Teamleader Focus tagged for the account manager already running that deal, instead of a shared list nobody owns.

### Key benefits
- __Full context across sales, projects, and billing:__ Your agent reads deal, project, and invoice data straight from Teamleader Focus, so customers don't repeat themselves across departments.
- __Signals that reach the right account manager:__ Buying and upsell signals your agent spots on your website route into Teamleader Focus tagged for the account manager already running that deal.

### How does it work?
Unless connects to Teamleader Focus through Living Context, drawing on deal, project, and invoice records for every conversation your agent has. Buying or project-related signals it spots on your website route into Teamleader Focus tagged for the account manager already on that deal.

## Install instructions
Once at the [Integrations tab](https://unless.com/en/dashboard/workspace/connectors/teamleader "Unless dashboard integrations") of your Unless dashboard, you can select "Configure" for the Teamleader Focus integration. This will open a popup where you can connect your Teamleader Focus account and set up the integration.